||Topic – Conflict
Conflict resolution would be much easier if conflict was always with our subordinates or peers, but conflict is often with those who are above us in the organization.
Discuss a time that you had a conflict with a superior in the organization.
Discuss the roles that negotiation, power and organizational politics played in the final resolution.
Would you describe the outcome as lose-lose, win-lose, compromise, or win-win? Why?
What could have been handled differently to create a win-win situation?
Or if it was a win-win outcome how was this accomplished?
In the end, conflict is good if the organization and individuals develop and grow, they learn from the event – did this happen with the event that you discussed?